Before you start
Use an account with permission to the module. The Help Center reflects the documented navigation; fields and actions may evolve by version.
Step by step
- Open Operations
Use the side navigation to open Operations.
- Select Printers
The Printers module is the documented entry point for the print queue and devices.
- Review the queue and devices shown
Use the available information to understand the operational status shown by your account.
- If there is a physical printer issue
Separate queue/system issues from device issues before repeating a print job.
How to check
Open Operations > Printers to access the queue and device area.
